Some of the internet was inoperable early Monday as an issue with Amazon Web Services in the U.S. knocked down many of the world’s largest websites, messaging platforms, banks, and other internet-based services.
Problems with the company’s cloud service at a facility in northern Virginia, according to reports.
Among the sites reportedly affected from the outage include Amazon webpages and services, Snapchat, Grammarly, Canva, and Ring. Streaming services such as Hulu, Disney+, and Roku were also down due to the outage as was the cryptocurrency site Coinbase, the financial services site Robinhood, the rideshare service Lyft, the popular game Fortnite, the foreign language educational app Duolingo, numerous banks from around the world, and among many others.
The New York Times reported that the internet outage was affecting travelers at LaGuardi Airport in New York City, New York, as “kiosks appeared to not work and apps were down.”
The service first started reporting outages at 12:11 a.m. PDT, revealing there were “ increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.” At 2:01 a.m. PDT, the company posted the following message:
“We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region,” AWS said in an update. “Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases.”
At 2:27 a.m. PDT, AWS reported progress on the outage, stating they have seen “significant signs of recovery.”
“Most requests should now be succeeding,” said AWS. “We continue to work through a backlog of queued requests. We will continue to provide additional information.”