IRS recommends taxpayers avoid calling agency on Presidents Day

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IRS
IRS officials cancelled one of the furlough days scheduled as a budget-cutting measure. (AP/Susan Walsh) (AP/Susan Walsh)

IRS recommends taxpayers avoid calling agency on Presidents Day

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The Internal Revenue Service has advised taxpayers not to call the agency over Presidents Day weekend, as the agency tends to receive a high volume of calls from taxpayers over the holiday.

The IRS has historically received a peak number of calls during Presidents Day weekend, which could cause callers to wait for long periods of time for someone to answer their call. To help avoid the wait times, there are several self-help tools available on the agency’s website that taxpayers can take advantage of, according to an announcement the IRS made Thursday.

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“The IRS continues to see improvements this tax season compared to previous years, including better phone service,” said IRS acting Commissioner Doug O’Donnell. “But we always see a significant surge in phone traffic around Presidents Day. With the calendar advancing, millions of people turn their attention to taxes during this period. To avoid potential delays, we encourage people to check IRS.gov first, which can provide much of the same information instantly to taxpayers.”

Taxpayers who wish to find answers to any questions they have may be able to find the answers on the IRS’s website by using the Interactive Tax Assistant or by checking the Frequently Asked Questions page. Additionally, taxpayers can check their IRS Online Account, where they can access personal tax account information, or use the IRS Free File tool that allows eligible taxpayers to prepare their own returns for free.

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The IRS has been accepting tax returns from taxpayers since Jan. 23, and all tax returns for the 2022 tax year are due by April 18.

All employers were required to issue Form W-2s to all of their employees by Jan. 31. Any employee who has not yet received this form should contact their employer to receive it, the IRS recommends.

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